Privacy Policy

Cranleigh Garden Services takes your privacy very seriously.  We ask that you read this privacy policy carefully as it contains important information about what to expect when we collect personal information about you and how we will use your personal data. This policy applies to information we collect about visitors to our website and people who do business with us. 

Personal Information from you
We may collect personal information from you. Personal information may include your name, postal address, email address and telephone number. Personal information we collect is provided by you when you fill out our contact form, and is used only by Cranleigh Garden Services. We will only use the data you provide to us to answer you enquiry, we will never pass your details on to a third party.

How we will use the information about you
We gather this information to allow us to provide the services requested and to carry out marketing of other products and services that we believe may be of interest to you. The relevant information is then used by us to communicate with you on any matter relating to the conduct of your instructions in general. We may also use aggregate information and statistics for the purposes of monitoring website usage in order to help us to develop our website and our services. We may also provide such aggregate information to third parties. These statistics will not include information that can be used to identify you.

Marketing
We may wish to provide you with information about Cranleigh Garden Services. If you would rather not receive this information, please send an email message to kim@cranleighgardenservices.co.uk stating ‘please do not send me any marketing material’. If you agree to us providing you with marketing information, you can always opt out at a later date.

Cookies and other information-gathering technologies
Our website uses cookies. Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. These cookies allow us to distinguish you from other users of the website which helps us to provide you with a good experience when you browse our website and also allows us to improve our site.
For more information on which cookies we use and how we use them, see our Cookies policy.

How we protect your information
We will use all reasonable efforts to safeguard your personal information such as firewalls, browser certification technology, encryption, limited access, use of passwords, etc as appropriate. However, you should be aware that the use of the Internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal information which is transferred from you or to you via the Internet.

Access to your information and updating and correcting your information
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please send an email to kim@cranleighgardenservices.co.uk. We want to ensure that your personal information is accurate and up to date. If any of the information that you have provided to us changes, for example if you change your email address or name, please let us know the correct details by sending an email. You may ask us, or we may ask you, to correct information you or we think is inaccurate, and you may also ask us to remove information which is inaccurate.

Your consent
By submitting your personal information you consent to the use of that information as set out in this policy.

Changes to privacy policy
We keep our privacy policy under regular review. If we change our privacy policy we will post the changes on this page, and place notices on other pages of the website, so that you may be aware of the information we collect and how we use it at all times. This privacy policy was last updated in May 2018 to comply with the General Data Protection Regulations (GDPR).

Links to other websites
Cranleigh Garden Services is committed to the security of your information. We take every precaution to prevent unauthorised access to your information. We cannot protect the information which is collected by a third party owned site which is linked to our site. This privacy policy applies only to this website so when you access links to other websites you should read their own privacy policies